A free Monday at Casa de Pilatos depends on your passport or your address. The Fundación Casa Ducal de Medinaceli sells the free slot as a BIC ticket, open only to people born in or resident in a European Union country, for Monday afternoons, on the main floor, booked online up to a month ahead. A visitor from the UK, the US, Canada or Australia without EU residence pays the normal price.
Casa de Pilatos is a 15th and 16th-century palace whose €12 main-floor ticket covers the arcaded courtyard, the tiled halls and the garden, with an audio guide included. The upper floor is a separate €6 guided tour, €18 for the whole palace with no bundle price, and the house opens from 9am to 6pm every day of the week.
Is Casa de Pilatos free on Mondays?
Only for people born in or resident in an EU country, who show ID at the ticket office. The free slot is on Monday afternoons, covers the main floor only and must be booked online, with places released a month ahead. Everyone else pays €12 for the main floor or €18 including the upper floor.
Who gets in free on Monday, and why a UK or US passport does not
The free Monday ticket is restricted to citizens born in or resident in the 27 member states of the European Union, and the Fundación asks for an identity document at the palace ticket office. Ireland is on that list; the United Kingdom is not. A British, American, Canadian or Australian visitor qualifies only through residence in an EU country, which means showing proof of it.
The conditions attached to the ticket narrow it further:
- Afternoon only. On Monday mornings the house charges its normal €12.
- Main floor only. The free ticket cannot be combined with the upper-floor tour.
- Booked online. Places are released a month before the date, and turning up at Plaza de Pilatos without a booking does not work.
- In your name, at a fixed time. The ticket is valid only for the hour chosen, and staff can refuse entry if the ID does not match.
- No guided groups. Guided visits are not allowed in the rooms on free Mondays.
The slot exists because Andalusian heritage law requires it. Whoever owns a property listed as a Bien de Interés Cultural must open it free to the public on at least four days a month, at times announced in advance and published both at the building and on the Junta de Andalucía heritage portal. That is why it comes as a fixed day with counted places rather than a discount spread across the week.
How much Casa de Pilatos tickets cost
The palace is sold as two products rather than one, at the rates set by the Fundación Casa Ducal de Medinaceli. Buying both costs €18, with no reduction for taking them together.
- Main floor, €12. Courtyards, ground-level halls and the garden, with a guide service or audio guide in seven languages, English included.
- Upper floor, €6 more. A guided tour of the rooms with original furniture and paintings, sold only on top of the main-floor ticket.
- School group, €8. A per-person rate.
- Child up to 11, free. Accompanied by an adult.
Disability discounts follow their own scale. An accredited disability of 50 to 64 per cent pays half, €6, and 65 per cent or more enters free, with the certificate shown at the ticket office.
Against the rest of the city, the €12 main floor sits below the €13 online rate of Seville Cathedral and the Giralda, while the €18 complete palace clears the €15.50 general ticket the Alcázar charges by €2.50. For courtyards, tiles and the garden, the main floor is the whole visit; the upper floor suits those who want domestic interiors.
Booking the upper-floor tour in English
Upstairs is not a free-roaming visit. It is a guided tour in Spanish or English, run at fixed times with a capped number of places, and the schedule changes from day to day, so the language and hour are picked at the moment of booking.
The Fundación asks visitors to be at the palace 10 minutes before the time on the ticket. Arrive after the group has set off and you cannot join; a new €6 ticket for the next tour is needed, with no refund. The guide sets the route and the length, so there is no fixed duration to plan around.
Two physical limits decide who should skip it: there is no lift to the upper floor, and pushchairs are not allowed because some rooms are small. The main floor is accessible for wheelchair users, apart from the staircase.
Getting to Casa de Pilatos from the airport and the old town
Casa de Pilatos stands at Plaza de Pilatos 1, in the San Bartolomé quarter of the old town. The Fundación places it about ten minutes on foot from the Cathedral and the Real Alcázar, which makes it easy to pair with either: Seville Cathedral is about 700 metres away in a straight line and the Real Alcázar de Sevilla about 820.
From the airport, the TUSSAM EA bus stops at Santa Justa, the mainline station, which is a 15-minute walk from the palace. The EA single is €6, per Aena, as set out in the comparison of the airport bus and taxi. Inside the city, the nearest stop is Santiago (Pza. J. de la Redención), on TUSSAM line C5, 146 metres from the door; lines 01, A1, A8 and C4 stop at Recaredo (Puerta Carmona), 271 metres away. The single ticket the TUSSAM network charges is €1.40, paid on board. The T1 tram stops at Archivo de Indias, an 11-minute walk.
When to go, and what to avoid
The house opens every day from 9am to 6pm with no weekly closing day. It also hosts private events, and the Fundación recommends entering no later than 4.30pm so that setting up on event days does not cut into the visit. Online tickets do not give priority entry: they secure a time, not a shorter queue.
Monday matters more here than anywhere else. The regional museums close, as set out in the guide to Seville’s free museums, and so does the Itálica archaeological site. Casa de Pilatos stays open, charging €12 in the morning and free in the afternoon for EU visitors with a booking.
For a visitor counting admissions across a stay, the €12 is a real line in the three-day Seville budget. And the pattern of booking for a ticket that costs nothing repeats across the city’s free visits, compared in the guide to Seville monument tickets and which ones need booking.
Frequently asked questions about Casa de Pilatos tickets
How much are Casa de Pilatos tickets?
The main floor is €12 and the upper floor is a separate €6 guided tour, which puts the complete palace at €18. There is no discounted combined ticket. Children up to 11 accompanied by an adult enter free, and school groups pay €8 per person.
Is Casa de Pilatos free on Mondays for UK and US visitors?
No, unless they live in the EU. The free Monday afternoon ticket is for people born in or resident in one of the 27 EU member states, with ID shown at the ticket office. Ireland counts; the United Kingdom does not. Everyone else pays €12 for the main floor.
Why is Casa de Pilatos free at all?
Because Andalusian heritage law requires it. Any property listed as a Bien de Interés Cultural must allow free public visits on at least four days a month, at times announced in advance and published both at the building and on the Junta de Andalucía portal.
Is the upper-floor tour available in English?
Yes. The upper floor is visited only on a guided tour, in Spanish or English, at fixed times chosen when booking. It costs €6 on top of the €12 main-floor ticket, and visitors should arrive 10 minutes early, since latecomers cannot join a tour already under way.
Does Casa de Pilatos close on any day of the week?
No. It opens every day of the week from 9am to 6pm, with a recommended last entry of 4.30pm because of private events. That sets it apart from the regional museums in Seville and from the Itálica archaeological site, all of which close on Mondays.
Is an audio guide included in the Casa de Pilatos ticket?
Yes. The individual ticket includes a guide service or an audio guide, either a physical device or a downloadable one, in Spanish, French, English, Portuguese, German, Japanese and Italian. Seven languages, at no supplement over the €12 main-floor price.
Check the passport rule before planning around Monday. For most English-speaking visitors, the number to budget is €12, or €18 for both floors.